Cobrand

Engage with fans directly and grow your fanbase

Drops

Introduction to Drops

How to activate email, SMS and/or WhatsApp

Activate an Artist Drop Profile

Detailed instructions on submitting the approval form

Carrier Registration Best Practices

Follow these steps to import your data and number from another provider

How to transfer an SMS number

Regional messaging laws can impact whether fans can reply to you

International Messaging Rules

How to import existing fan data to co:brand

Importing Fan Data

Best Practices for Drops

How to set up a Voicemail and Sign-Up Drop

Set up a Voicemail Drop or Automated Replies

Getting Started with Drops

WhatsApp Overview

WhatsApp Warm-Up Period

WhatsApp Set-Up Instructions

WhatsApp FAQ

WhatsApp

Drop Types Overview

Guide to Pre-Sale and Multi-Link template

Pre-Sale and Multi-Link Drops

Music Pre-Save & Listening Links Drops

Instagram Comment Drops

Guide to Scheduling Messages & Unique Ticket Purchase Codes

Drop Sign-up Messages & Unique Purchase Codes

Add embedded artist videos, tracks, merch and links to your Drop.

Enriching Your Drop with Content & Links

Integrate a drop or the form sign-up into an external resource

Embedding Drops Externally

Allow fans to submit content through Drops

Content Submissions

How to set your Drop live and track sign-ups

Activating Drops

How to set up two factor authentication for your fan sign-ups

2-Factor Verification

Sync a co:brand Drop to Bandsintown to send your fans directly to all your tour locations

Using Bandsintown Links for Drops

How to easily archive and duplicate drops

Archiving and Duplicating Drops

Message Fans

Guide to templates and configuration details

Drop Types and Settings

Home

Find answers and get help from Intercom Support and Community Experts

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